Shipping Information

1. Standard Delivery Times:

Destination	Durée de livraison
United States & Canada	10-15 business days
Oceania	10-15 business days
Europe	10-15 business days
Latin America	10-15 business days
Other countries	10-15 business days

 

2. Processing Time:

Order processing may take 2-3 days after purchase. We do not operate or ship on weekends.

Note: Deliveries may occasionally experience unexpected disruptions. In case of delays, please allow an additional 2-3 days, check with your local post office, or contact our support team.

 

3. Shipping Method & Cost:

Enjoy free shipping on orders valued at $50 or more. For other orders, please visit our website for details.

 

4. Unexpected Delays:

Delivery times may sometimes be extended due to factors such as customs processing. If your package is delayed, we recommend waiting a few additional days. If the delay persists, please check with your local post office or contact us for assistance. We are here to help.

 

5. Frequently Asked Questions (FAQ):

How can I change my shipping address?

If you realize you entered an incorrect shipping address, please contact us within 24 hours at bodytoglow@gmail.com. Once the order has been shipped, we will not be able to modify the address.

What happens if I am not home when my package arrives?

If you are unavailable at the time of delivery, the carrier will typically leave your package in a secure location. If this is not possible, you will receive a notification with further instructions. Be sure to monitor your package tracking to avoid delivery issues.

What should I do if my package is delayed or lost?

Delays can occur due to customs or logistical issues. If your package has not arrived within the expected timeframe, please contact us at bodytoglow@gmail.com. We will guide you through the next steps to resolve the situation.

 

Still need help? We are always here for you. Contact us at bodytoglow@gmail.com.